Swissôtel Makkah or Swissôtel Al Maqam? How to Find the Right Hotel Entrance

If your confirmation says Swissôtel Makkah, save Ajyad Street. If it says Swissôtel Al Maqam Makkah, save Tower F, Ibrahim Al Khaleel Street. Both hotels are in Makkah's Clock Towers, also called Abraj Al Bait. "Meet me at the Swissôtel" could leave two members of the same family waiting in different lobbies.

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Which address belongs to which hotel?

Both addresses begin with "King Abdul Aziz Endowment". It's the line after that which tells you where you belong. Save the row that matches your reservation. You can send it to a relative or driver without sharing your booking reference.

Hotel names, addresses and telephone numbers from Accor, checked 10 November 2026

Hotel on the reservation	Address to save
Swissôtel Makkah سويس أوتيل مكة	Ajyad Street, Makkah شارع أجياد، مكة المكرمة Hotel: +966 12 571 8222 Official location · Address in Arabic
Swissôtel Al Maqam Makkah سويس أوتيل المقام مكة	Tower F, Ibrahim Al Khaleel Street, Makkah البرج ف، شارع إبراهيم الخليل، مكة المكرمة Hotel: +966 12 577 5800 Official location · Address in Arabic

On a phone screen the two pins can look almost on top of one another. Using the coordinates in the two official listings, TravAir calculates that the pins are about 220 metres apart in a straight line. That's the gap between the hotel markers. It tells you nothing about which door a car can reach or how far you'll walk to prayer.

Swissôtel Makkah: the Ajyad entrance and the single lift

There are two useful details in Accor's Swissôtel Makkah description. On arrival, the Ajyad Street entrance gives access to the lobby. Once you're staying there, the hotel describes a lift that goes from a guest floor to Haram level without a change of lift.

For a parent taking a sleeping child back in a pushchair, that second detail is a good reason to shortlist this hotel. It describes the lift journey, though, not the whole trip to a prayer space. When comparing rooms, ask which lift serves the room floor and where its doors open on the way back from the mosque. That answer is more useful than a promise of a five-minute walk.

Swissôtel Al Maqam: Tower F, the street entrance and B2

Al Maqam's official hotel page names entrances from Ibrahim Al Khaleel Street and the Um Al Qura Tunnel. Swissôtel's own accommodation guide puts the tunnel entrance on B2 and also describes an entrance from inside the Abraj Al Bait complex.

Those details answer different questions. If you're meeting family already inside the complex, agree on Swissôtel Al Maqam reception, Tower F. If you'll arrive by car with luggage, the useful question for the hotel is: "Which vehicle drop-off should our driver use, and which lift takes us from there to reception?" B2 identifies an entrance level. It isn't a direction to walk through the road tunnel.

Compare the same hotel on both booking sites

Search the full property name on Hotels.com and Agoda. These links open general searches. Match the street first, then the room type, number of guests, meal plan and total for the stay. A cheaper result on Ajyad Street is a different hotel if your family has agreed to stay in Tower F.

It is also worth checking Expedia and Trip.com, using the same full hotel name, dates and guests, so you are comparing like with like.

Compare hotel prices on Expedia

Still choosing a part of Makkah? TravAir's guide to hotel walking distances explains how to judge the route beyond the lobby. Use the DIY Umrah Planner to keep the chosen hotel alongside the rest of the trip.

Staying in the Clock Towers also puts you close to the Clock Tower Museum, whose terrace looks down over Masjid al-Haram. Its entrance is through the main Clock Towers entrance, then the lifts to level P9. Clock Tower Museum tickets on GetYourGuide started from £30 per person when we checked in October 2026. For the airport journey with luggage, Kiwitaxi lets you pre-book a car; give the driver the exact hotel name and street from the table above.

Frequently asked questions

Is Al Maqam a room category at Swissôtel Makkah?

No. Al Maqam is a separate hotel in Tower F, with its own address and telephone number. If one family member is making a second reservation, send the full hotel name and address before they choose a room.

Does "Ibrahim Al-Khalil" mean a different street from "Ibrahim Al Khaleel"?

In these hotel listings they refer to the same street. Swissôtel's English accommodation guide uses "Al-Khalil"; Accor's location panel uses "Al Khaleel". The Arabic street name, شارع إبراهيم الخليل, and the Tower F label help confirm the match.

Which Swissôtel should I choose for someone who needs step-free access?

Neither address alone settles that. Swissôtel Makkah lists accessible rooms on request, and Al Maqam lists accessible accommodation. Ask the shortlisted hotel to confirm both the room features you need and the route from the vehicle stop to that room. If someone uses a wheelchair, getting those two answers for the same room matters more than which pin looks closer.